Where equipment (and maybe you!) goes to work. We're hiring for a full time position in our Calgary, AB office!
Customer Experience Representative
We are looking for an individual with a passion for customer service, a deep knowledge of heavy equipment, and a keen interest in tech to join our startup.
Please send cover and resume to firstname.lastname@example.org.
What you'll be doing...
Qualify and assist incoming rental and purchase requests via telephone, email, or online
Communicate all rental and sales opportunities to new and existing accounts
Coordinate and provide ongoing customer support for equipment rental and sales orders from request through to completion
Help onboard new clients, routinely contact existing members via phone
Be the custodian of the AnyQuip listings on behalf of all members
Track and report on weekly results and activities
What you'll bring...
3-5 years B2B customer support experience
Knowledge of heavy equipment
Strong computer skills, MS-Office and Salesforce proficient, Photoshop bonus
Confidence in cold calling potential and existing customers (no call aversion)
Attention to detail and organization skills
Excellent verbal and written communication skills
Understanding of basic digital marketing metrics
Ability to work independently, and manage multiple tasks on daily deadlines
Ability to adapt to and manage change to ensure continued success of a dynamic, growing company
Diploma or Degree in Marketing Management or related field. A combination of education and experience will be considered.
AnyQuip is an equal opportunity employer and values the commitment of providing a good culture and fostering a team work-ethic to our employees.
The safety and professionalism of our people are at the forefront of our business strategy and we are committed to providing the tools to help our people grow.
We thank you for your application; only successful candidates will be notified.
AnyQuip recognizes the power of community, the power of industry, and the collective movement of talented individuals.
As Canada’s trusted peer to peer equipment marketplace, we’re driven by the work ethic and values that would make your grandfather proud.
AnyQuip is dedicated to empowering our Members and finding simplified solutions for underutilized equipment.
People & Culture
Our employees are a hardworking tribe of ambitious and entrepreneurial contractors, owners, industry professionals, and just plain ol’ good people.
We’re hustlers, team players, we have fun, and we are not not afraid of a little tech elbow grease.